Check-In & Check-Out

Check-in is available any time after 4 pm. Our Reception is located on the 1st floor at the back of the building closest to guest parking. We’ll send you an email a week prior to your arrival with important information for your stay.

Check-out time is before 11 am on the day of your departure.

We are sometimes able to accommodate special requests regarding check-in and check-out times, so feel free to ask us and we will do what we can.

Driving & Parking Directions

While the suites are located at 235 Healdsburg Avenue, our private parking lot is accessed from Matheson Street. If you're using GPS to navigate here, the parking lot address is 12 Matheson Street.

Heading North on Highway 101: take the second Healdsburg exit, Central Healdsburg (503). You’ll end up on Healdsburg Avenue.

Proceed north on Healdsburg Avenue, through one traffic light and directly across the roundabout. You will come to a stop light at the corner of Healdsburg Avenue and Matheson Street.

Turn left on Matheson Street. Our parking lot is the third driveway on the left side. 

There will be a sign for Two Thirty-Five Luxury Suites parking. Once you're in our parking lot, drive through to the end. The spots on the right marked "Hotel" (13-22) with our logo are for our guests. Hotel Reception is located just across the footbridge.

Deposit & Cancellation Policy

Please read carefully before booking your stay:

We require a deposit of half the total amount of the reservation at the time of booking. When you make a reservation, your credit card is charged for 50% of the total amount of the stay (including taxes and fees) at booking and the remaining 50% balance is collected 30 days prior to the check-in date. All reservations must be guaranteed with a credit card that will be valid during the dates of your stay.

If you decide to revise or cancel your reservation more than 90 days before your stay, we’ll refund the whole deposit except for a 5% change/cancellation fee of the total amount of the stay.

If you decide to revise or cancel your reservation 30 to 90 days before your stay, the change/cancellation fee increases to 20%.

Within 30 days of your stay, the entire deposit is non-refundable.

We are a boutique hotel with a limited number of suites, so cancellations have a significant impact on our business. For this reason, we are unable to make exceptions to this policy.

Health & Safety

At Two Thirty-Five Luxury Suites, we take pride in offering our guests an authentic Healdsburg experience with our comfortable, clean luxury suites. We are proactively implementing all safety measures and cleanliness protocols to maintain the well-being of our guests and staff members. We are excited to safely welcome you to our small town for a relaxing getaway with endless adventures are your fingertips.

The property and luxury suites allow for effortless implementation of measures provided by local health authorities, including:

• Spacious, open air property

• Frequent cleaning and sanitizing of high-touch surfaces and public spaces, including door handles, handrails, elevator, and stairwells

• Four suites total with a limit of six guests per suite (maximum of 24 guests on property at any time)

• Contactless self check-in and check-out

• Private outdoor suite entrances

• Thorough cleaning and sanitation of suites before guest arrivals

• All linens sanitized in high-temperature wash

• Daily suite housekeeping available by request

• Hand sanitizer and disinfectant wipes provided in each suite

• Each suite has a dedicated HVAC unit

• All on-site staff members perform daily personal wellness checks, wash hands regularly, and wear personal protective equipment

Everyone is encouraged to follow public health authorities’ recommendations as a way to keep all safe, which includes regular handwashing, wearing a facial covering, and physically distancing in public.

Frequently Asked Questions

How many people can sleep in the suites?

Each suite comfortably sleeps up to six adults in three California King beds. The suites do not have roll-aways or sofa-beds. The couches are not meant to be slept on.

For groups traveling with small children, full-size cribs and highchairs are available by request. At booking, you’re able to add these to your reservation. If not selected at booking, please call or email us before your stay to see if we can accommodate your request.

Is smoking allowed at the suites?

Per California law, no smoking is allowed anywhere on the premises of the hotel.

Can I bring my pet?

We're sorry, but no pets are allowed in the suites at any time.

Is WiFi provided?

Yes! There is complimentary, high-speed WiFi throughout the suites.

Can I ship a package to the hotel in advance of my stay?

Please do not ship any packages directly to the hotel. Our Front Desk staff are occasionally called away from the Reception area during business hours, so we cannot reliably accept deliveries. The last thing that we want is for an important item to be missing or in-transit during your stay.

However, you can ship packages to the local UPS Store and they will hold them for pickup at a rate of $5 per package. This is a much safer and more reliable method for sending items in advance of your stay. The UPS Store is located just across the street from the hotel:

The UPS Store
1083 Vine Street
Healdsburg, CA 95448